Courses80542A: Customization and Configuration in Microsoft Dynamics CRM 2013Length: 3 Days Cost: $2,100 + GST Version: Dynamics CRM 2013-2015![]() ![]() ![]() Click on the dates to book online
Can't find a class in your area? Contact our sales team and request a class date. About this CourseThis course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Please note we supply digital courseware with this course. If a hard copy is preferred an additional cost will apply AudienceThis training is intended for both novice and experienced customizers of Microsoft Dynamics CRM who are familiar with the end-user principles of the software. No programming skills are required, but a basic understanding of database principles will be an advantage. PrerequisitesA working knowledge of how to use Microsoft Dynamics CRM 2011. It is recommended, but not required, that individuals have completed Microsoft Dynamics CRM 2011 or 2013 applications training. Because this training material focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that individuals have a basic understanding of Microsoft SQL Server and relational database functionality. At Course Completion
Course OutlineModule 1: Introduction to Customizing Microsoft Dynamics CRM 2013Lessons
Module 2: Building a Security Model in Microsoft Dynamics CRM 2013Lessons
Module 3: Customizing EntitiesLessons
Module 4: Customizing FieldsLessons
Module 5: Managing RelationshipsLessons
Module 6: Customizing FormsLessons
Module 7: Configuring Business RulesLessons
Module 8: Customizing ViewsLessons
Module 9: Customizing Charts and DashboardsLessons
Module 10: Additional Security OptionsLessons
Module 11: Business Process FlowsLessons
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