ITIL3F: ITIL Foundation Certificate in IT Service ManagementLength: 3 Cost: $1,895 + GST Version: ITIL®
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About this Course
Learn about ITIL best practices, and earn the internationally recognized ITIL Foundation Certificate in IT Service Management in 3 days! ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. Our ITIL training teaches the essentials of IT Infrastructure Library (ITIL) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment. Important Note: This course includes the ITIL Foundation Certificate in IT Service Management exam at the end of the 3rd day of the course.
There are no pre-requisites for this ITIL training course, however it is assumed that course participants are working or have worked in an IT Service environment or equivalent. This course is a pre-requisite for the ITIL Intermediate, and Managing Across the Lifecycle certifications.
At Course Completion
After completing this ITIL training course, students will understand the concepts of how to manage and deliver an IT Service which is tailored to meet the needs of the business, using best practice as a guide. This will be achieved by developing an understanding of how all of the departments and sections within the IT organisation, work together to deliver the service.