Courses

CompTIA IT Fundamentals

Length: 3 Days    Cost: $2,100 + GST    Version: Fundamentals

Centre	Dec	Jan	Feb	Mar
Auckland	--	21	--	--
Hamilton	--	21	--	--
Christchurch	--	30	--	--
Wellington	--	30	--	--

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About this Course

This 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.

Audience

CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields.

Prerequisites

There are no special prerequisites for you to meet to successfully start this course. We have made the assumption that you don't know much about how computers or software work, or even how to use them. Some experience with using a keyboard and mouse will be helpful but is not essential

At Course Completion

This course and the IT Fundamentals certification are designed to help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order, provide informal support for PCs and simple computer networks to your colleagues in a small business, and prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs. On course completion, you will be able to:

• Set up a computer workstation running Windows and use basic software applications.
• Understand the functions and types of devices used within a computer system.
• Apply basic computer maintenance and support principles.
• Configure computers and mobile devices to connect to home networks and to the internet.
• Identify security issues affecting the use of computers and networks.

Course Outline

Module 1 / Operating Systems and Software

Computers and Operating Systems

• Information Technology

• Personal Computers (PC)

• Functions of an Operating System

• Types of Operating System

• Microsoft Windows

• Apple Mac OS X and iOS and Blackberry

• Linux, Chrome, and Android

Setting up a Workstation and Using Windows

• Setting up a PC System

• Ergonomic Concepts

• Navigating an OS

• Using Input Devices

• Icons and Windows

• File Explorer and Control Panel

• Using a Web Browser

• Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows

• Installing Windows

• Completing Setup

• Managing User Accounts

• Exercises / Managing User Accounts

Software Applications

• Installing and Configuring Software

• Managing Software

• Productivity Software

• Collaboration Software

• Specialized Software

• Utility Software

• Virtualization

• Exercises / Managing Software Applications

Troubleshooting and Support

• Support and Troubleshooting

• Getting Support

• Using a Search Engine

• Exercises / Using a Search Engine

Module 2 / Computer Hardware

Input Devices

• Computer Connector Types

• Input Devices

• Installing and Uninstalling Peripherals

• Configuring Peripherals

• Exercises / Configuring an Input Device

Output Devices

• Video Cards

• Display Devices

• Display Connectors and Cable Types

• Display Settings

• Multimedia Ports and Devices

• Exercises / Playing Audio

Storage Devices

• Hard Disk Drives

• Optical Discs and Drives

• Flash Memory

• Exercises / Adding a Removable Drive

File Management

• Managing the File System

• Folders

• Files

• Searching for Folders and Files

• Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options

and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners

• Printer Types

• Laser Printers

• Inkjet Printers

• Thermal Transfer Printers

• Printer Interfaces

• Installing and Configuring a Printer

• Scanners

• Fax Modems

• Exercises / Using a Printer

System Components

• Selecting a Computer

• Motherboard Components

• Processors

• System Memory

• Expansion Bus

• System Cooling

• Exercises / Specifying PC Systems

Environment and Power

• ESD Precautions

• Device Placement

• Power Supply Units

• Energy Efficiency

• Power Protection

• Safe Disposal and Recycling

• Exercises / Adjusting Power Options

Module 3 / Networks and Security

Setting Up a Network

• Network Components

• TCP/IP

• Setting up a Local Network

• Setting Up a Wireless Network

• Exercises / Network Settings

Sharing and Storage

• Windows Client Software

• Local Sharing and Storage

• Hosted Sharing and Storage

• Backups

• Exercises / Homegroups and File Sharing

Mobile Devices

• Using a Mobile Device

• Mobile Applications and App Stores

• Network Connectivity

• Email Configuration

• Synchronization and Data Transfer

• Bluetooth and NFC

Basic Security Threats

• Computer Security Basics

• Malware

• Preventing Malware Infections

• Patch Management

• Exercises / Using Windows Defender and Windows Update

Security Best Practices

• Spam

• Social Engineering

• Hardware Theft and Device Hardening

• Managing User Authentication

• User Education

Web Browsing Best Practices

• Using Free / Open Networks

• Configuring Web Browser Security

• Managing Plug-ins

• Digital Certificates and Anti-phishing

• Managing Cookies and PII

• Enabling a Firewall

• Exercises / Web Security / Installing a Plug-in

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